In the News with Mike Dakkak
Jonathan Otto joins ITN to discuss how Chlorine Dioxide and Red-Light Therapy are revolutionizing cancer treatment.
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I ordered my Red light therapy 7 weeks ago. No one is answering the phone
I ordered my red light therapy kit on April 2, 2025. The main panel arrived on May 5, 2025, but the accessory tools have not arrived as of May 26, 2025. I have contacted Well of LIfe support center by email and Kadian responded after a second email as follows:
Hi Vern,
This is Jonathan Otto’s Customer Support Department for Health Secret and Well Of Life.
Thank you for your email, and we apologize for the delayed response.
Our team is working overtime to have the remaining items in your order shipped.
Once confirm that your order has shipped and we receive the tracking information, we will contact you.
Thank you for your patience and understanding as we work on this for you.
Please let us know if you have questions or concerns.
Sincerely,
Kadian
Customer Support Representative
Health Secret, LLC
I did not attempt to call them. I sent another email directly asking when the accessory tools would be delivered. Basically got a reply that was mostly the same as the above.
I’m not impressed with the service.