Japan Airlines will stop using the phrase “ladies and gentlemen” when addressing passengers in an effort to be more “respectful,” they say.
Instead they will use gender-neutral phrases, such as “Attention all passengers” and “Good morning, everyone,” in an effort to be more inclusive.
“We aspire to be a company where we can create a positive atmosphere and treat everyone, including our customers, with respect,” the company says. “We have committed to not discriminate based on gender, age, nationality, race, ethnicity, religion, disability, sexual orientation, gender identity or other personal attributes.”
According to The New York Times, announcements in Japanese will remain unchanged as they do not use gender-specific language.
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